Employee Profile: Nanci Horan
Meet Nanci Horan, Commercial Lines Manager and Marketing Director at Webber and Grinnell.
Working in the insurance industry since 1973, Nanci has been a member of the Webber and Grinnell team for the past 13 years. She grew up and raised her family in the Berkshires, moving to Easthampton with her husband, John, in 2002.
Although Nanci earned a degree in elementary education from UMass, teaching jobs were scarce after she graduated. Nanci’s insurance career began at the Archdiocese of Boston. After a break where she did get to teach kindergarten and second grade, Nanci returned to work in commercial lines. “I liked the variety of insurance,” said Nanci, “and the challenge of finding the right solution to meet the unique needs of each client.”
When the position at Webber and Grinnell became available, Nanci was already familiar with the agency and their distinguished reputation in the Western Massachusetts insurance community. Since she came on board the commercial lines staff has doubled. The agency’s emphasis on continuing education has created a highly skilled team.
According to Nanci, the agency’s biggest asset is its staff. Their ongoing investment in technology allows for more effective communication with clients. “We have everyone’s records at our fingertips,” explains Nanci, “and that helps us our account managers provide top-notch service.”
While Nanci takes pride in the professionalism of the entire office, she also believes in balancing work and fun. She is pleased that the launch of an office social committee has helped to strike that balance, and reflects the agency’s friendly and welcoming atmosphere.
Spending time at her lake house in Pittsfield keeps Nanci’s roots in the Berkshires. She enjoys hosting company there year-round, especially her three children (including Mike Horan, Business Insurance Specialist at Webber and Grinnell!) and four grandchildren. Nanci also likes to bike and read, and looks forward to her book club gatherings on Thursday evenings.