You can rely on our experienced staff to help you navigate the claims process, minimizing the interruption to your busy life. To further ease the process, we have relationships with a large network of service providers throughout Western MA who can also provide assistance.
To file a claim during our regular business hours, Monday - Friday 8:00 am to 4:30 pm, please contact Webber & Grinnell at (413) 586-0111 or (800) 416-0003.
After hours claim reporting information:
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Submit Claim
(800) 362-0000
Glass: (800) 522-7152
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Submit Claim
(800) 332-3226
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Submit Claim
(800) 435-0395
Glass: (800) 873-4948
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Submit Claim
(800) 765-9749
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Submit Claim
(877) 262-2727
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Submit Claim
(866) 455-9969
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Submit Claim
(800) 892-8877
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Submit Claim
(800) 327-3636
Glass: (800) 892-8484
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Submit Claim
(800) 422-3340
Glass: (800) 422-3340 x6364
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Submit Claim
(800) 628-0250
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Submit Claim
(800) 241-2541
Glass: (800) 988-9808
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Submit Claim
(888) 665-1170
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Submit Claim
(800) 766-1853
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Submit Claim
(800) 767-5677
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Submit Claim
(800) 392-6108
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Submit Claim
(888) 737-8256
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Submit Claim
(800) 225-0770
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Submit Claim
(888) 472-5246
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Submit Claim
(800) 435-0397
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Submit Claim
(800) 951-2100
Glass: (877) 615-6576
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Submit Claim
(888) 324-1620
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Submit Claim
(877) 425-2467
Glass: (800) 887-5944
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Submit Claim
(800) 272-3552
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Submit Claim
(800) 221-1605
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Submit Claim
800.333.7642
For fire, smoke or water damage loss, the following services are available 24 hours a day:
Sterling Quality Cleaners
(800) 352-6802
www.sterlingqualitycleaners.com
Baystate Restoration Group
(413) 532-FIRE
www.baystaterestorationgroup.com
Building Restoration Services:
Valley Home Improvement
(413) 517-0158
www.valleyhomeimprovement.com
For falling tree damage due to windstorms or ice:
- Take pictures before removing the tree and debris. It is fine to proceed with clean up before reporting your claim to us.
- Your damaged dwelling and personal property (excluding your landscaping) caused by a falling tree is generally covered under your homeowners policy subject to your deductible.
- Coverage for the cost of removing the fallen tree varies by company. If the tree has damaged your dwelling, coverage for removal generally applies.
- Contact Webber & Grinnell as soon as possible to determine the extent of coverage on your policy.
Local Tree Services:
Cotton Tree Service
248 Hatfield St.
Northampton, MA 01060
(413) 584-9104 or (800) 228-8960
www.cottontree.com
C. L. Frank & Company
50 Cooke Ave
Northampton, MA 01060
(413) 584-9417
www.clfrankandco.com
Larkin Tree Service
105 Pomeroy Meadow Rd.
Southampton, MA 01073
(413) 527-2370
Top Knotch Tree Service & Landscaping
567 East St.
Williamsburg, MA 01096
(413) 268-3406
Other Important Steps To Take If Submitting a Homeowners Claim:
- Do not discard any damaged property
- Notify police if theft is involved
- Prepare a list of damaged or missing items
- For liability losses, send all legal documents to our office immediately upon receipt