HOURS: Monday - Friday: 8:00am - 4:30pm

413.586.0111

413.586.6481 (fax)
8 North King Street
Northampton, MA 01060

Employee Benefits Support

Navigating the healthcare system can be confusing and stressful.  Webber & Grinnell’s benefit team is available to guide you through claim resolution support.  Questions with a claim? Contact us! 

Lynne Colesano
(413) 570-1976
lcolesano@webberandgrinnell.com

Business Claims

Our experienced staff is committed to making the claims process smooth and hassle-free, so you can stay focused on your business.

To file a claim during our regular business hours, Monday - Friday 8:00 am to 4:30 pm, please contact Webber & Grinnell at (413) 586-0111 or (800) 416-0003. If there is additional paperwork you would like us to have, including the police report, please fax it to our Commercial Lines Department at (413) 517-0019.

If you or one of your employees are involved in an automobile accident, please have the following information available to speed the claims process:

  • Date and time of accident
  • Location
  • Damage to your vehicle
  • Driver/Owner information
  • Driver of other vehicle (if applicable)
  • Name of police department contacted (if any)

For any type of motor vehicle loss, the policy conditions require you to:

  • Notify the police in the event of a theft or as a result of a crime.
  • Notify the carrier immediately by contacting the company or us directly.

Property Claims

You can rely on our experienced staff to help you navigate the claims process, minimizing the interruption to your busy life. To further ease the process, we have relationships with a large network of service providers throughout Western MA who can also provide assistance.

To file a claim during our regular business hours, Monday - Friday 8:00 am to 4:30 pm, please contact Webber & Grinnell at (413) 586-0111 or (800) 416-0003.

For fire, smoke or water damage loss, the following services are available 24 hours a day:

Sterling Quality Cleaners
(800) 352-6802
www.sterlingqualitycleaners.com

Quality Cleaning and Restoration
Northampton (413) 586-6060
Greenfield (413) 774-7737
www.qualityservice4home.com

Baystate Restoration Group
(413) 532-FIRE
www.baystaterestorationgroup.com

Building Restoration Services:

Valley Home Improvement
(413) 517-0158
www.valleyhomeimprovement.com

For falling tree damage due to windstorms or ice:

  • Take pictures before removing the tree and debris. It is fine to proceed with clean up before reporting your claim to us.
  • Your damaged dwelling and personal property (excluding your landscaping) caused by a falling tree is generally covered under your homeowners policy subject to your deductible.
  • Coverage for the cost of removing the fallen tree varies by company. If the tree has damaged your dwelling, coverage for removal generally applies.
  • Contact Webber & Grinnell as soon as possible to determine the extent of coverage on your policy.

Local Tree Services:

Cotton Tree Service
248 Hatfield St.
Northampton, MA 01060
(413) 584-9104 or (800) 228-8960
www.cottontree.com

C. L. Frank & Company
50 Cooke Ave
Northampton, MA 01060
(413) 584-9417
www.clfrankandco.com

Larkin Tree Service
105 Pomeroy Meadow Rd.
Southampton, MA 01073
(413) 527-2370

Top Knotch Tree Service & Landscaping
567 East St.
Williamsburg, MA 01096
(413) 268-3406

Other Important Steps To Take If Submitting a Homeowners Claim:

  • Do not discard any damaged property
  • Notify police if theft is involved
  • Prepare a list of damaged or missing items
  • For liability losses, send all legal documents to our office immediately upon receipt

Claims

When you have been in an accident or sustained damage to your home or business that is when you need us most. Our staff is committed to making the claims process efficient and hassle-free, providing you with personalized service every step of the way.

If an accident or property loss happens outside regular business hours, many of our insurance carriers have toll free 24-hour reporting numbers.

Auto Claims

If you have been in an automobile accident, you can count on our experienced staff to help get you back on the road quickly. To file a claim during our regular business hours, Monday - Friday 8:00 am to 4:30 pm, please contact Webber & Grinnell at (413) 586-0111 or (800) 416-0003.

To speed the claim process, please provide the following:

  • Date and time of accident
  • Location of accident
  • Damage to your vehicle
  • Driver/owner information
  • Drive of other vehicle (if applicable)
  • Name of police department contacted (if any)

If any injuries occur or the damages exceed $1,000, you are required to complete an “Operators Report of Motor Vehicle Accident” which can be obtained at any local police department or downloaded from the Massachusetts Registry of Motor Vehicles.  Click here to access the form

For any type of motor vehicle loss, the policy conditions require you to:

  • Notify the police in the event of a theft or as a result of a crime.
  • Notify the carrier immediately by contacting the company or us directly.

Contact

Report a Claim

Call us at 413.586.0111

Visit us at 8 North King Street, Northampton, MA 01060

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