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Auto Claims
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Business Property & Liability Claim

To file a claim during our regular business hours Monday - Thursday 8:00 am to 4:30 pm, Friday 8:00 am to 4:00 pm, please contact Webber & Grinnell at (413) 586-0111 or (800) 416-0003. If you have any paperwork you would like us to have, including the police report, please fax it to (413) 517-0019.

After hours contact information for Restoration Companies:
InStar 30 Haynes Circle
Chicopee, MA 01029
Phone: (413) 594-7802
Prospect Builders

PO Box 302
East Longmeadow, MA 01028
Phone: (800) 486-4976

Paul Davis Restorations

141 Main Street
Indian Orchard, MA 01151
Phone: (413) 543-5001

ServiceMaster 24 hour Emergency
Phone: (413) 584-0287 or (413) 256-6296

Sterling Quality Cleaners

24 hour Emergency
Phone: (800) 352-6802



After hours claim reporting phone numbers:
Acadia (888) 665-1170
Cambridge Mutual (800) 225-0770
Merrimack (800) 225-0770
Mountain Valley (800) 422-9642
National Flood (800) 638-6620
National Grange (800) 242-8704
Patrons Mutual (800) 800-0863

    • Farms

(800) 228-2632
Peerless (800) 522-7152
Penn Millers (800) 233-8347
Safety (800) 951-2100
Travelers Property Casualty (800) 422-3340

    • Boiler Express

(860) 546-9550
Vermont Mutual (800) 435-0397


For any type of property loss
(this includes real property, like buildings or contents, as well as equipment, merchandise or money and securities), the policy conditions require you to:
• 
Notify the police in the event of a theft or as a result of a crime.
• 
Notify the carrier immediately by contacting the company or us directly.
• 
Protect your damaged property against further loss.
• 
Cooperate with the Insurer to obtain information they require- including complete lists of inventories of the damaged & undamaged or missing property, costs, values. (Do NOT discard any damaged property). Give them the right to inspect the property. Allow them to question you or your employee regarding details of the claim, including reviewing your books and records. This includes signing a sworn statement of loss.
• 
Allow the Carrier to request an examination “under oath” of facts related to the loss.
• 
Show evidence of the loss - Proof includes: time & date of the loss, your interest and others in the property, the insurable cash value of the property and amount of loss you are claiming, any encumbrances on the property, any other insurance you might already have in place, what the nature of the occupancy of the premises is, and any changes in the title, use, location or possession of the property.


For any type of liability loss, the policy conditions require you to:
• 
Notify the carrier immediately of any possible liability claim, especially any slips and falls on your premises.
• 
Notify the carrier immediately if you have received any legal documents from an outside attorney.

Webber & Grinnell Insurance Agency
8 North King Street
Northampton, MA 01060
 
Phone: 413.586.0111
Toll-free: 800.416.0003
Fax: 413.586.6481